Ireland United States
Contact

Get in touch.

Questions, feedback, partnership ideas, or trouble with the site? Drop us a note and we'll come back to you within 1–2 working days.

Send us a message

For account questions, include your company or trailer name and we'll find your account.

Pick a subject and we'll tell you what to include. We usually reply within one working day.
Tell us what's on your mind: minimum 10 characters.

By sending this message you agree that we use your name and email to reply to you, as set out in our Privacy policy.

Topics and response times
Supplier support
Account & listing help
Registering, posting listings, profile edits: replies within 1 working day.
Verification queries
About the ✓ Verified badge
Document requirements, refund or revocation queries: answered within hours.
Report a listing
Misleading or scammy?
Include the listing URL. Reviewed within 24 working hours.
Partnerships & press
Working with us
Trade-body, festival, press enquiries: happy to chat.

Before you send

Quick answers to the most common questions.

Pricing

Is the platform really free?

Yes for the basic tier: listing your business, posting unlimited listings, and being contacted by buyers all cost zero. The optional ✓ Verified badge is the only paid feature (€10/month or €100/year). Buyers never pay anything.

Pricing

Do you take a cut of sales?

No. There is no in-platform messaging or transaction system. Operators contact suppliers directly via WhatsApp, email or phone: we never see the conversation, never hold your money, never invoice your operator.

Account

How do I delete my account?

Email info@foodtrailersmarketplace.com from your account email. We delete your profile, listings, images, and account permanently within 7 working days. If you have an active Verified subscription, it's cancelled at the same time, so you're not charged again (unused time is not refunded).

Account

My account is locked

Use Forgot password to reset: that also clears any temporary lockout from too many failed login attempts. If the issue persists, mention "account locked" in the message above and we'll unlock it manually.

Account

Verification email never arrived

Check spam, then on the dashboard click Resend verification email. If it still doesn't arrive after a few minutes, mention the email you registered with above and we'll investigate.

Docs

Where else can I read about the platform?

The How it works page covers the supplier flow step-by-step. The About page explains the why and the model in more depth. The 20-question FAQ inside llms.txt covers most operational questions.

You can also email us directly at info@foodtrailersmarketplace.com