Terms of use
About these terms
These Terms of use ("terms") govern your access to and use of Food Trailers Marketplace (the "platform", "we", "us", "our"). By creating an account, posting a listing, or otherwise using the platform you agree to these terms. If you don't agree, please don't use the platform.
Who we are
Food Trailers Marketplace is a directory and matching surface for the food truck, food trailer, concession and mobile catering trade in the United States. We connect suppliers with buyers, but we do not take part in any sale, rental or service agreement between them. The service is operated from Ireland, the same company that runs the Irish version of the platform.
Eligibility & accounts
You must be at least 18 years old and have the legal capacity to enter into a binding contract. Supplier accounts must reflect a real business and use accurate business details: the legal name or DBA (doing business as) name, and the state where the business is registered. We never ask for your EIN or Social Security number.
You are responsible for keeping your password safe and for all activity carried out under your account. Notify us immediately if you suspect unauthorized access. We may suspend or remove accounts that breach these terms, applicable law, or that are inactive for an extended period.
Listings & content
You retain ownership of the listings, photos, descriptions, and other content ("your content") you post on the platform. By posting it, you grant us a worldwide, non-exclusive, royalty-free license to host, display, reproduce, and distribute that content on the platform and in related marketing (search snippets, social previews, screenshots) for as long as the listing is live, plus a reasonable wind-down period after deletion or expiry.
You are responsible for the accuracy of every listing: title, description, photos, price, contact details, availability. Your content must not infringe trademarks, copyright, or any other party's rights, must not be unlawful, misleading, or harmful, and must accurately represent the product or service offered.
We reserve the right to edit, remove, or suspend any listing at our reasonable discretion if we believe it breaches these terms or the law.
Acceptable use
You agree not to:
- post fraudulent, misleading, or illegal listings
- impersonate another business, person, or our staff
- scrape, copy, or republish substantial portions of the platform without our written permission
- attempt to gain unauthorized access to any account, server, or data
- send unsolicited bulk messages or spam other users
- interfere with the platform's normal operation, security, or performance
- upload viruses, malware, or any code intended to damage or disrupt
- use the platform in any way that violates applicable law, including US federal, state and local law
We may suspend or terminate accounts that breach these rules without prior notice where a serious or repeated breach has occurred.
Paid features
Most of the platform is free for both sides: listing, browsing, contacting suppliers. Two optional paid features are available to suppliers, and anyone can buy a course.
Verified badge subscription. Suppliers who want a manually reviewed trust mark can subscribe to the Verified tier (currently $12 per month or $120 per year, ~17% annual discount). Subscriptions renew automatically at the end of each billing period, at the price shown when you subscribed, until you cancel. You can cancel online at any time from your dashboard; canceling stops the next renewal. The badge appears on listings and the public profile while the subscription is active. We may revoke verification at any time if a supplier no longer meets the criteria, for example inaccurate business registration details, or a material breach of these terms.
Listing promotions. Suppliers can pay a one-off fee to promote a single listing in featured rows on the homepage, category pages, and search results (currently from $18 for 3 days to $96 for 30 days). Promotions expire automatically; there is no auto-renewal.
Courses. Courses on the Courses page can be bought without an account. A course is a PDF. It is sent to the email address you confirm before paying, as soon as the payment is confirmed, together with a personal download link that works for 30 days and up to 10 downloads. The price shown on the course page is the price you pay.
Prices are shown in US dollars (USD) and may change with reasonable notice. Existing active subscriptions and promotions are not affected by price changes during their current term.
Payments & refunds
Payments for paid features are processed by Stripe. We do not store full card details; Stripe handles them under its own terms. By making a payment you also agree to Stripe's terms of service.
Verified subscription cancellation & refunds. You can cancel anytime from your dashboard (Manage subscription). The subscription then stops renewing and stays active, with the badge, until the end of the month or year you have already paid for; you are not charged again. Payments already made are not refunded, including the unused part of a month or year. If we do not approve your verification application, the payment is refunded in full. If we revoke the badge, the subscription is canceled at once and nothing further is charged. These rules apply to subscriptions started from October 4, 2026; for subscriptions started earlier they apply from November 3, 2026, after the 30 days' notice described in section 13.
Promotion refunds. Listing promotions are non-refundable once active. If a technical fault on our side prevents a promoted listing from being shown for a substantial portion of its term, we will either extend the promotion or refund the unused portion at our reasonable discretion.
Course refunds. Courses are digital products delivered at once. Before paying you ask us to send the course at once and you confirm that it cannot be cancelled or refunded once it has been delivered. If a course file is faulty or does not match its description, contact us and we will send you a working copy or refund you.
Nothing in these terms limits any rights you have under consumer protection laws that cannot be waived by agreement.
User transactions
Food Trailers Marketplace is not a party to any sale, rental or service agreement between a supplier and a buyer. We do not handle payments for those transactions, do not hold deposits, and do not issue invoices on either party's behalf. Any contract, warranty, refund, delivery, or after-sales service is strictly between the supplier and the buyer.
We accept no liability for the quality, fitness for purpose, legality, safety, or accuracy of any product or service listed by a third-party supplier. You should carry out your own due diligence before agreeing to a transaction.
Reporting & moderation
If you spot a misleading listing, suspected fraud, or other violation of these terms, please report it via the contact form. For copyright complaints, see section 15. We aim to review reports within one business day and may remove listings, suspend accounts, or take other action at our reasonable discretion.
We are not under a general obligation to monitor every listing proactively, but we do remove content we become aware of that breaches these terms or applicable law.
Privacy
Our handling of personal data, including the rights of California residents, is described in our Privacy policy. By using the platform you also agree to that policy.
Suspension & termination
You can close your account at any time by emailing us from your account email. We will delete your profile, listings, images, and personal data within 7 business days, subject to any legal retention obligations (for example, tax-related records of paid subscriptions).
We may suspend or terminate your account, with or without notice, if:
- you breach these terms or applicable law
- you use the platform fraudulently or in a way that harms other users
- you fail to pay for a paid feature after a reasonable grace period
- we are required to do so by law or court order
On termination, any active Verified subscription is canceled and active listing promotions are removed. Unused time is not refunded.
Liability & indemnity
To the fullest extent permitted by law, the platform is provided "as is" with no warranties about its availability, accuracy, completeness, or fitness for any particular purpose.
We exclude liability for any indirect, consequential, special, or commercial loss, including lost profits, lost revenue, lost data, or lost goodwill, arising from your use of, or inability to use, the platform. Our total liability for direct loss is capped at the amount you paid us in the twelve months immediately before the event giving rise to the claim, or $100 if you paid us nothing.
You agree to indemnify and hold us harmless against any claims, losses, damages, or expenses (including reasonable attorneys' fees) arising from listings or content you post that breach these terms or any third party's rights.
Nothing in these terms excludes or limits liability for fraud, gross negligence, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded.
Changes to these terms
We may update these terms from time to time. The "last updated" date at the top of this page reflects the most recent revision. For material changes affecting paid subscriptions, we will give at least 30 days' notice by email or in-account notification before they take effect; you can cancel during that period if you don't accept the new terms.
Governing law & jurisdiction
These terms are governed by the laws of Ireland. Any dispute is subject to the exclusive jurisdiction of the Irish courts.
This clause does not deprive you of any protection under the law of the state where you live that cannot be waived by agreement.
Users in the United States
Age. You must be 18 or older to create an account or to post a listing, event or parking spot.
Prices. All prices on the US version of the platform are in US dollars (USD).
Permits, licenses and sales tax. Sellers, food truck and trailer operators, event organizers and parking lot owners are responsible for their own business licenses and permits (for example a mobile food vendor permit, a health department permit, a fire safety inspection or a commissary agreement where one is required), and for collecting and paying any sales tax on what they sell. We do not check permits and are not a party to your sales.
Copyright complaints (notice and takedown). If you believe content on the platform infringes your copyright, email info@foodtrailersmarketplace.com with: your name, address, phone number and email; a description of the copyrighted work; the URL of each listing or page you want removed; a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent or the law; a statement that the information in your notice is accurate and, under penalty of perjury, that you are the owner or are authorized to act for the owner; and your physical or electronic signature. We remove or disable the content and tell the user who posted it. That user can send a counter-notice to the same address if they believe the content was removed by mistake. We close the accounts of repeat infringers.
Emails. Account emails (confirmation, password reset, payment receipts, applications to your listings) are part of the service. Any marketing email we send carries an unsubscribe link and our postal address, and we honor unsubscribe requests promptly.
California residents. Your rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, are described in section 16 of our Privacy policy. We do not sell or share your personal information.