Get in touch.
Questions, feedback, partnership ideas, or trouble with the site? Drop us a note and we'll come back to you within 1–2 business days.
Before you send
Quick answers to the most common questions.
PricingIs the platform really free?
Yes for the basic tier: listing your business, posting unlimited listings, and being contacted by buyers all cost nothing. The optional ✓ Verified badge ($12/month or $120/year) and one-off listing promotions are the only paid features. Buyers never pay anything.
PricingDo you take a cut of sales?
No. There is no in-platform messaging or transaction system. Operators contact suppliers directly by WhatsApp, email or phone: we never see the conversation, never hold your money, never invoice your operator.
AccountHow do I delete my account?
Email info@foodtrailersmarketplace.com from your account email. We delete your profile, listings, images, and account permanently within 7 business days. If you have an active Verified subscription, it's canceled at the same time, so you're not charged again (unused time is not refunded).
AccountMy account is locked
Use Forgot password to reset; that also clears any temporary lockout from too many failed login attempts. If the issue persists, mention "account locked" in the message above and we'll unlock it manually.
AccountVerification email never arrived
Check spam, then on the dashboard click Resend verification email. If it still doesn't arrive after a few minutes, mention the email you registered with above and we'll investigate.
DocsWhere else can I read about the platform?
The How it works page covers the supplier flow step by step. The About page explains the why and the model in more depth. The FAQ answers the most common questions about accounts, listings and Verified.
You can also email us directly at info@foodtrailersmarketplace.com